Neil Stern a career-long expert in retail user experience gives his perspective on retailers’ timing. Fresh groceries and trend timing is very important. And international markets have jumped over antiquated retail brick-and-mortar malls, and growing their experiences very very quickly. Where will be shopping in three-to-five years? Will China be leading us into new retail UX or will we continue to adapt our own new North American channels? With this episode, we learn about retail around the world.